Answer: Do not calm others, help others rise.
And why do they live and receive some kind of suffering? It is in order to correctly use it. It is the same as a sick person in front of you, and instead of treating the person, you administer a sedative. And meanwhile the disease is progressing.
You must explain to the person what kind of disease it is and how one can cure it and become healthy.
From KabTV’s “Fundamentals of Kabbalah,” 4/12/20