Answer: Before Rosh HaShanah there is a period in which the person apparently checks his previous states and expresses regret, repents, cries, and then asks for help from above. That is how he apparently softens his heart, transforming it from a heart of stone to a heart of flesh. This is tradition, and the main thing is that the person will begin to understand that he must relate to life in a new way.
Question: Meaning that this is talking about good deeds, those he must begin in the New Year, on Rosh HaShanah?
Answer: Good deeds are corrections of the self, because when he corrects himself, he corrects the world. That is how he builds a system of mutual integration and unity in which the Creator is revealed and for which it is necessary to bring all the substance of the still, vegetative, and animate levels to correction and, in particular, the level of the speaking.
From KabTV’s “Holidays. Rosh HaShana” 8/6/12