Answer: To resolve a conflict means rising to the next level of our development with its help, not in order to soften the conflict, but to use it rationally.
Question: Is it bad if I just keep silent in an attempt to avoid conflict?
Answer: But this will not solve the problem. So, what is the point in having it?
Question: They say that the proof that a conflict has been resolved is when both sides are satisfied. Is this is an indicator?
Answer: No. This is not right. It is not known to what extent both sides understand if they are satisfied or it seems to each side that it has defeated the other.
Conflict resolution is when they join together in their common solution and no one thinks that this solution is better or worse for him.
Question: That is, the indicator is not the satisfaction of the two sides but rising above the conflict?
Answer: It is the satisfaction of both sides with an ascent to a common new point where they are absolutely clearly connected together in the middle line.
From KabTV’s “Management Skills” 7/16/20