Question: Suppose a business owner hired a CEO to manage his company. The CEO is a qualified manager, a specialist, but the business owner constantly interferes with his work, monitors and controls him, thereby preventing him from managing. It turns out that this person is not able to perform his duties. What can he do in this situation?
Answer: It’s necessary to invite the business owner to a team meeting. “We don’t seem to be able to solve a problem and ask that you take part in today’s meeting; it’s very important to us. We need your opinion.” Thus, you pull him into the team, make him your partner in decision making so that he doesn’t command you, dictate what to do, but listens to you and joins the team.
A team has to be closely knit. Employees must create such an environment between themselves in which he will not be able to shout but will have to show himself as an agreeable, decent man, as their teammate. He literally falls under their spell: he will sit with them at the shared table, will take the same sandwiches and cup of tea, and will be simple in his communication, maintaining a conversation in the same tone like everyone else. Thus, he will be drawn into a kind warm relationship with everyone else.
From KabTV’s “Professional Secrets” 2/8/13